Terms & Conditions

Thalirila – Fresh to Feast

Welcome to Thalirila – Fresh to Feast. These Terms & Conditions govern your access to and use of our website, products and services. By using our website or placing an order, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please discontinue using our website.

1. Eligibility

You must be at least 18 years of age or have permission from a parent or legal guardian to use this website and place orders. By placing an order, you confirm that all information provided is accurate and complete.

2. Products & Availability

We strive to ensure that all product descriptions, images and prices displayed on our website are accurate.

• Product availability is subject to stock.
• Product images are for illustration purposes only.
• Seasonal products may vary in appearance and availability.
• We reserve the right to discontinue or modify products without prior notice.

3. Pricing & Payments

• All prices displayed are inclusive of applicable taxes unless stated otherwise.
• Prices may change without prior notice.
• Payments are processed securely through authorised payment providers.
• Orders are confirmed only after successful payment authorisation.

4. Orders & Cancellations

Once an order has been placed, you will receive an order confirmation. We reserve the right to cancel or refuse any order in circumstances including, but not limited to:

• Product unavailability.
• Pricing or technical errors.
• Suspected fraudulent activity.
• Incomplete or incorrect customer information.

Where payment has already been made for a cancelled order, an appropriate refund will be processed in accordance with our Refund Policy.

5. Delivery

• Delivery times provided are estimates only.
• Delays may occur due to weather, traffic or circumstances beyond our control.
• Please ensure that delivery information is accurate before placing your order.
• Risk in the goods passes to you upon successful delivery.

6. Returns & Refunds

If you receive an incorrect, damaged or defective product, please contact our Customer Support Team as soon as possible.

Refunds or replacements will be handled in accordance with our Refund Policy and applicable consumer protection laws.

7. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities carried out using your account.
• Please notify us immediately if you believe your account has been accessed without authorisation.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, icons and software, is the property of Thalirila or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced or distributed without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Thalirila shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or the purchase of products, except where liability cannot legally be excluded.

10. Privacy & Cookies

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

By using our website, you acknowledge that you have read these policies and understand how your personal information and cookie preferences are managed.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be published on this page and become effective immediately upon publication.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Thalirila operates, without affecting any mandatory consumer rights that may apply.

13. Contact Information

Thalirila – Fresh to Feast
United Kingdom

Email: thalirila.london@gmail.com

Website: www.thalirila.com

If you have any questions regarding these Terms & Conditions, please contact us using the details above or through the Contact Us page on our website.